Linux Server Management and Monitoring
- A comprehensive support solution for dedicated servers running Linux.
- Includes suppport for Cpanel/WHM and select 3rd party sottware.
Server Monitoring with Reboot
- If your server is down, we will reboot it within 15 minutes.
Monitoring Stats
- Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you.
24 Hour Resolution Time Guarantee for Support Tickets
- Most tickets are completely resolved in less than 3 hours.
Backend Server Software Support and Upgrades
- Kernel, Apache, PHP, Mysql, Perl, Exim, FTP, WHM/CPanel, etc.
System Security, Optimization and Hardening
- Performed upon request, as often as you like. For a comprehensive list of security software we have available for install please contact our Sales Department.
Initial Server Setup
- If you have a new server, we'll setup and configure it from scratch.
Unlimited support tickets
- No additional support ticket charges for supported software.
WHM/CPanel Technical Issues
- System updates, debugging errors, patching bugs, system compatibility checks.
Server Backup Restoration
- If your server requires a restore, we'll restore all of your backups returning your server back to normal. (Optional automatic backup service also available)
Disaster Recovery & Hack Recovery
- If your server is crashed or hacked, we will determine the cause and rebuild your system from backups. (requires optional backup space and/or RAID)
Increased peace of mind
- You can order Linux Server Management and Monitoring for any new server signup. Existing clients please enter a support ticket to have this feature added to your account.
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