Support services

PingPipe dedicated server, hosted voip switch and virtual private server web hosting solutions are self-managed, with full root/administrator access. Answers to most support questions can be found in our extensive online knowledgebase or in one of the detailed articles posted in our corporate blog,

Additional support services are always available 24/7 via a support ticket from your secure client area. You will never be charged a fee to ask a question. Support services are invoiced only when you request and authorize us to log into your software, voip switch, dedicated server, or VPS web host solution to do work for you.

Knowledge base	Client area
Accessing your server Applying updates Security patches	Paying an invoice Updating account Server reboots
Click here to enter a support ticket

Management services	Consulting services
Server clustering Automatic backups Network Area Storage Remote hands	Load balancing PCI compliance High bandwidth Automatic failover solutions
Click here to see dedicated server solutions

Client Area

Knowledge Base