| A callshop is a place like an internet café or a shop where are cabins/booths with IP phones from which customers can make calls and then pay for them at a cash desk. The callshop is a windows based application which shows all the cabins and the calls that are taking place. When a customer has finished, the cashier can see the made calls with their details and costs and can charge the customer. The application also allows to print bills. The advantage of this solution is that the callshop application does not require any special hardware as the calls are not sent thru it, instead they go directly to VoipSwitch (thru the internet connection) and the callshop program exchanges with VoipSwitch only little data needed for billing purposes. Also as the clients can be used softphones installed on PCs or FXS gateways with analogue phones connected, not necessarily IP phones. |
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