Knowledgebase

A reseller may receive the following error message when trying to create a lot of customers: "Sys.WebForms.PageRequestManagerException; The server request timed out" (without the quotes) The situation is caused by low Request execution time value in the ASP.NET configuration, the default value (110 seconds) is often too low. To increase value from the IIS Configuration Manager, open Default Web Page properties window and choose ASP.NET tab. Press "Edit configuration" button. The ASP.NET configuration settings window will appear. Choose the Application tab and set the value to 5000 for Request execution time. Apply the changes and restart the IIS service.

Add to Favourites

Print this Article