| KVM is short for Keyboard, Video, and Mouse. Sometimes your server may have locked up, or be causing other problems, and you need an advanced way to troubleshoot what is the cause. Perhaps you are installing new software and would like direct remote access. KVM is a great tool for this. Once connected from your internet browser, KVM functions like a remote console. The desktop you are connecting from will display console information as if you were standing in front of your server with a direct cable connection. Dell has an option for a proprietary controller named DRAC (Dell Remote Access Controller) that operates very similar to a KVM over IP. The remote access not only is good for troubleshooting, but also allows you to remotely reboot and power down your server. All dedicated servers with PingPipe include KVM access, either as part of the standard configuration or as a value added option, available at anytime via a support ticket entered from the PingPipe client area. |
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