Knowledgebase

Once your DNS has pointed towards the PingPipe nameservers, here are the steps needed to setup OutLook Express to send and receive email from your domain:

• In OutLook Express click on TOOLS, then ACCOUNTS, THEN ADD
• In the DISPLAY NAME field enter your name as your would like it to appear in the "from" section of emails.
• Click NEXT
• In the EMAIL ADDRESS field enter your email address (for example: me@mydomain.com)
• Click NEXT
• My incoming mail server is a [POP3] server.
• Incoming Mail server is your domain name (for example: mydomain.com )
• Outgoing mail: it is recommended that you enter the SMTP settings that your ISP gave you. As an alternative, you can instead enter your domain name in this field.
• For account name most people enter their email address.
• Enter the password you have chosen when you setup the email account in Cpanel or Plesk.
• Make sure "log on with secure password authentication" is NOT checked.
• Click NEXT and then FINISHED
• Click PROPERTIES and then the SERVERS tab.
• if you are using your ISP as your outgoing (SMTP) server (see above) contact your ISP for the settings of this tab.
• if you are using your domain as your outgoing (SMTP) server (see above) make sure that "MY SERVER REQUIRES AUTHENTICATION" is checked.

Assistance is available 24/7 from the PingPipe client area. 

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