Knowledgebase

The message "VSC responder failed" may be displayed when your clients are unable to open their VSportal. This is often due to too many failed login attempts. To restore access login to your VSportal management module and adjust the settings in the Logger module to allow a higher number of failed login attempts before the account is blocked.

If you need further assistance please enter a support ticket via your PingPipe client area, and the next available technician will respond.

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