Knowledgebase

It's always a good idea to keep your Voipswitch passwords in a safe place, but if you ewer forget your VSM password here is how you can recover it using the MySql command line client. From your dedicated server desktop click Start> Programs>MySQL>MySQL Server 5.1>MySQL Command Line

1) Enter your ROOT user password for MySQL

2) Enter the following commands:

connect voipswitch;

select * from users;

3) The output generated will show your username and password for VSM

If you run into any difficulty or have any quesitons please enter a support ticket from your PingPipe Client Area, and the next available technician will reply.

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