Articles

 Acceptable Use Policy

The acceptabe use policy for PingPipe is linked to directly from the PingPipe.com homepage, if...

 Accessing webmail on a dedicated server using Cpanel.

If you are running Cpanel on your dedicated server or VPS and have setup email accounts you can...

 Account Information Security

PingPipe Internet has a very strict client confidentiality policy, your account information with...

 Adult Content Web Hosting.

PingPipe Internet allows adult content to be hosted on our network, as long as it is legal and...

 Changing your Account Domain Name.

if you would like to change the domain name associated with your account information to another...

 Choosing an Account Password

 Dedicated Server Reboot Needed

If you ever need a reboot of your dedicated server, VPS, or cloud hosting service, please open a...

 Dedicated Server Support

Support for your dedicated server is always available via your secure client portal. To enter a...

 Domain Name Change

if you would like to change the domain name associated with your account to another domain name...

 Domain Name Redemption Period

Domain names that have expired can still be renewed with PingPipe, as long as they are still...

 Domain Name Registration Refunds

Domain name registration fees paid to PingPipe are non-refundable from the registrar. Please be...

 Domain Name Renewal

PingPipe will send you automated reminders when the domain names you register through us are...

 Entering a Support Ticket

Support services are always available from your myPingPipe client portal. If you are having...

 File Size Limits on a Dedicated Server

PingPipe does not limit the size of files that you can upload to your dedicated server. You have...

 Free setup of Dedicated Servers

Yes. PingPipe dedicated servers always include free setup.

 How do I enter a support ticket for my dedicated server?

To enter a support ticket log into the PingPipe client area If you have forgotten your password...

 How do I run a traceroute to my website ?

To run a traceroute to your websdite hosting with PingPipe from your windows workstation desktop...

 How does domain name ID Protect work?

...

 How to enter a support ticket.

 How to enter a support ticket.

To enter a support ticket, first log into your myPingPipe.com client portal. If you have...

 I forgot to pay my invoice

If we do not receive payment on outstanding invoices your account will be suspended.To...

 IP address

PingPipe shared hosting clients are part of our domain-name based hosting solution. If your site...

 Joomla for dedicated servers

...

 MSsql

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 MSsql for dedicated servers

MSsql can be added to any new Windows-based dedicated server with PingPipe at sign...

 Mambo and Cpanel

...

 Outlook Express

Once your DNS has pointed towards the PingPipe nameservers, here are the steps needed to setup...

 PCI compliance and dedicated servers

If you are interested in more information about Merchant Accounts, Payment Gateways and PCI...

 PCI compliance and shared hosting

PCI compliance is required if you plan on accepting credit cardholder information for an...

 PHP-Nuke and dedicated servers

...

 PayPal

PingPipe does not accept PayPal as a payment method for shared hosting at this time. We do accept...

 PayPal payments for PingPipe invoices

PingPipe does not accept PayPal payments for invoices at this time. We do accept credit cards...

 PingPipe Account Password

Your account password with PingPipe should be something that is hard for others to guess, but...

 PingPipe contact details

General Questions:  info@pingpipe.comSales Department: sales@pingpipe.comBilling...

 RDP

RDP is short for Remote Dektop Protocol. It is how you remotely connect to your Windows-based...

 Renewing your PingPipe Account

PingPipe dedicated server and VPS accounts are automatically renewed on their anniversary date,...

 Renewing your webosting account with PingPipe.

All  PingPipe webhosting accounts are automatically renewed on their anniverary date,...

 RoundCube

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 S.M.A.R.T. and hard drive Health

S.M.A.R.T. is a acronym for Self Monitoring Analysis and Reporting Technology. If your dedicated...

 Secure invoice payments

PingPipe has a very strict client confidentiality policy, your account information is very safe....

 Setting up and hosting an Online Shopping Store

It is easy to host an online store with PingPipe. If you have a dedicated server running a...

 Terms of Service with PingPipe

To see the Terms of Service with PingPipe visit: http://pingpipe.com/tos.php  

 Twitter with PingPipe.

PingPipe is on Twiiter. @pingpipe http://twitter.com/pingpipe

 Uptime Guarantee with PingPipe.

Dedicated server clients = 100% network uptime, 100% power availability. If transit to the...

 VoipSwitch

VoipSwitch is a complete software platform that can serve different purposes and be used in...

 What does IVR stand for?

IVR is an acronym for Interactive Voice Response. It allows user access to a series of scripted...

 What ftp client software is available?

There are a number of free ftp software programs that can help you transfer data to and from your...

 What is AWstats ?

Awstats is a free program that graphically tracks your site visitor statistics. It is...

 What is Captcha ?

A good way to make sure that only real people have access to areas of your site that allow...

 What is Cpanel ?

Cpanel is a control panel software that as available as an option with Linux-based dedicated...

 What is Domain Name ID Protect?

ID Protect is a service available when you choose PingPipe to register, renew, or transfer a...

 What is Drupal?

Drupal is a content management software that is available for free via the Fantastico plug-in for...

 What is Horde email client ?

Horde is a webmail client that is included with Cpanel, which itself is an optional control panel...

 What is SOA in Domain Name DNS Records?

When it comes to domain names, SOA is a short form for Start of Authority. This is information...

 What is Squirrelmail ?

Squirrelmail is a webmail client that is included with the Cpanel control panel. It allows...

 What is TeamWox groupware?

TeamWox is a software system that was developed by MetaQuotes Software, It has been designed to...

 What is Windows remote desktop and RDP ?

Remote desktop is a software program built into Windows that you can use to connect to and...

 What is Wordpress ?

Wordpress is a content management software, it is very common to see it used as a framework for a...

 What is a dedicated server?

A dedicated server is a server that is assigned to a single client, it is not shared by anyone...

 What is a spam trap ?

A "spam trap" is a term that describes e-mail addresses that are created but never sign up to...

 What is captcha?

A good way to make sure that only real people have access to areas of your website that allow...

 What is the difference between reverse and forward DNS?

Reverse DNS and forward DNS are both terms used to describe the relationship between a domain...

 What is the domain name redemption period ?

Domain names that have expired can still be renewed with PingPipe, as long as they are still...

 What is traceroute?

Traceroute is a networking term that is used to describe the route that data takes when...

 What is webalizer?

Webalizer is a software program that can help you track and analyze your website traffic. It is...

 What steps are needed to close my account?

You can request that your account be closed at anytime, with 30 day's notice via a support ticket...

 Where can I get free blog software?

When you choose to have Cpanel control panel included on your VPS and/or dedicated server you...

 Will you migrate my website accounts from another host ?

Yes, account migration service is available to your VPS website hosting solution with PingPipe....

 how do I run a traceroute to my dedicated server

To run a traceroute to your dedicated server with PingPipe from your windows...

 how does domain name renewal work

PingPipe will send you automated reminders when the domain names you register through us are...

 how long before my website hosting account account is fully active?

...

 how long until my new dedicated server is online?

Setup of your new PingPipe dedicated server will usually be completed within 3 business days of...

 irc

PingPipe does not allow irc on its client servers. Here is a link to our Acceptable Use Policy:...

 log and stats

PingPipe shared hosting accounts include two graphic site stats programs for free: webalizer or...

 my domain name expiring, how can I renew it?

PingPipe will send you automated reminders when the domain names you register through us are...

 password

Your account password with PingPipe should be something that is hard for others to guess, but...

 phpBB

...

 ping pipe power

The PingPipe blog is called Ping Pipe Power. It is located at http://www.pingpipe.net

 prevent bots and spammers

A good way to make sure that only real people have access to areas of your website that...

 proxy servers

Proxy servers are not allowed on PingPipe servers. For more informaiton please see our Acceptable...

 public_html and www folders

There is no difference between these folders in your website ftp account with PingPipe. You...

 reboot needed

...

 refunds for domain name registration

Domain name registration fees paid to PingPipe are non-refundable from the registrar. Please be...

 regional domain names

Finding a unique domain name is getting more and more difficult.  When making a choice,...

 renewing your account for your dedicated server with PingPipe.

...

 renewing your account for your website hosting with PingPipe.

...

 setting up OutLook Express for your website

Once your DNS has pointed towards the PingPipe nameservers, here are the steps needed to setup...

 site log and stats

PingPipe shared hosting accounts include two graphic site stats programs for free: webalizer or...

 streaming media from a website

You can upload media files to your site with PingPipe and then link to them. If you would...

 technical support with PingPipe.

PingPipe provides 24/7 technicial support via the PingPipe client area. When you enter a...

 updating website hosting account information

You can update your billing informaiton at anytime at the PingPipe client area.

 updating your account information with PingPipe.

...

 upgrade from shared hosting to a dedicated server

Upgrading from shared hosting to your own dedicated server can be done seamlessly with PingPipe....

 uploading a website

You will need FTP client software in order to upload your website to PingPipe's servers. A good...

 webmail

Webmail with your own domain name is included when you choose Cpanel as the optional control...

 website backups

All of PingPipe  clients with shared hosting accounts are backed up weekly. If...

 website hosting uptime

PingPipe gusrantees 100% network uptime for shared hosting clients.

 website nameserver settings

PingPipe nameservers for all hosted websites are NS1.PINGPIPE.NET and NS2.PINGPIPE.NET.

 website support

To enter a support ticket for your website hosted with PingPipe shared solutions log into the...

 what domain extension can I host on my account with PingPipe?

You can host any ICANN acredited top-level domain (i.e. .com, .net. .ca, .co.uk, etc.) on your...

 what domain extension can I host on my shared hosting account

You can host any ICANN acredited top-level domain (i.e. .com, .net. .ca, .co.uk, etc.) on your...

 what domain names can I host

You can host any ICANN acredited top-level domain ( .com, .net. .ca, .co.uk, etc.) on your...

 what is Horde

Horde is a webmail client that is included in both Cpanel and PingPipe website shared...

 what is Microsoft Exchange

Microsoft Exhange is a CRM software that has been described as "hosted OutLook", where each team...

 what is Ping Pipe power

The PingPipe  corporate blog is called Ping Pipe Power. It is located at...

 what is maximum length for domains

You can register and/or host any domain names up to 67 characters in length with PingPipe,...

 what is phpBB

...

 what is roundcube

Roundcube is a webmail client that is included for free with both Cpanel and...

 what is the nameserver information for my webhosting account

DNS stands for Domain Name Server. It is what makes it possible for visitors to find your site on...

 where can I find the PingPipe blog

The PingPipe blog is called Ping Pipe Power. It is located at http://www.pingpipe.net and has...