setting up OutLook Express for your website

Once your DNS has pointed towards the PingPipe nameservers, here are the steps needed to setup OutLook Express to send and receive email from your domain:

  • In OutLook Express click on TOOLS, then ACCOUNTS, THEN ADD
  • In the DISPLAY NAME field enter your name as your would like it to appear in the "from" section of emails.
  • Click NEXT
  • In the EMAILADDRESS field enter your email address (for example:
  • Click NEXT
  • My incoming mail server is a [POP3] server.
  • Incoming Mail server is your domain name (for example: )
  • Outgoing mail: it is recommended that you enter the SMTP settings that your ISP gave you. As an alternative, you can insteadenter your domain name in this field.
  • For account name most people enter their email address.
  • Enter the password you have chosen when you setup the email account in Cpanel or Plesk.
  • Make sure "log on with secure password authentication" is NOT checked.
  • Click NEXT and then FINISHED
  • Click PROPERTIES and then the SERVERS tab.
  • if you are using your ISP as your outgoing (SMTP) server (see above) contact your ISP for the settings of this tab.
  • if you are using yourdomain as your outgoing (SMTP) server (see above) make sure that "MY SERVER REQUIRES AUTHENTICATION" is checked.

Assistance is available 24/7 from thePingPipe client area.

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